Good Morning Sparks.
Over the weekend we have been busy at SparkGate planning for the launch of a whole new type of Support.
It was a long winded decision making process outweighing benefits and downsides however we are going ahead.
Introducing SparkGate BBM Support. Our latest addition to TalkPoints portfolio. That's right, we will be issuing our BBM Pin to our customers who have BBM can contacts us at any time via the messenger app.
We have bought you this as we want to back up our ethos about our loyalty to our customers and the support we offer. This hasn't been done yet by large organizations such as ourselves as the demand is huge however we have made up plans to help us assist with any over loads. We wanted a way that proves to you our Support is genuinely live. If, like me, you hate waiting in call ques then this new Support approach really does take the annoying out of getting help.
The beauty of it is, if there is a problem where we need to contact you, we will simply ask for your name and then contact you via phone or email. Again, our way of being committed to offering the best of Support and loyal customer service.
If you have any worries or queries about the new feature, email us at bbm@sparkgate.co.uk or visit www.sparkgate.co.uk/support
The Details!!
Pin: 75CF2019
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