Tuesday 31 December 2013

New Year, New goals.

Hello Sparks!

A while huh? Well. This one a short piece just to say a big thank you for your support, custom and patience with us.

You truely are incredible people no matter if your a customer or just reading this blog. I'm going to describe this year as 'Turbulent' for SparkGate. It's been a bunny ride with ups and downs. We got there and were going to focus on bigger things.

We bought you new era support, New features, better pricing and much more. Next year, we plan a whole new revamp of sparkgate. It will be an incredible year to join us on our everygrowing journey.

Myself and Liam Mulryan (founder) wish you the happiest of new years and we hope all of your dreams will come true. Remember. You can achieve whatever you want with the right mindset. We started off as an idea. We''re now proud to of met some amazing people ans have amazing people follow us on all our networks and ofxourse our customers who we plan to reward much more.

Once again, happy New year. Be safe, make it good. Do us proud.

Happy New Year!!

David Bailey
Proud CEO SparkGate Corporation, Hosting.

Monday 23 December 2013

New Era Support

Good Morning Sparks.

Over the weekend we have been busy at SparkGate planning for the launch of a whole new type of Support. 


It was a long winded decision making process outweighing benefits and downsides however we are going ahead. 


Introducing SparkGate BBM Support. Our latest addition to TalkPoints portfolio. That's right, we will be issuing our BBM Pin to our customers who have BBM can contacts us at any time via the messenger app.

We have bought you this as we want to back up our ethos about our loyalty to our customers and the support we offer. This hasn't been done yet by large organizations such as ourselves as the demand is huge however we have made up plans to help us assist with any over loads. We wanted a way that proves to you our Support is genuinely live. If, like me, you hate waiting in call ques then this new Support approach really does take the annoying out of getting help. 


The beauty of it is, if there is a problem where we need to contact you, we will simply ask for your name and then contact you via phone or email. Again, our way of being committed to offering the best of Support and loyal customer service. 


If you have any worries or queries about the new feature, email us at bbm@sparkgate.co.uk or visit www.sparkgate.co.uk/support 


The Details!! 

Pin: 75CF2019

Wednesday 18 December 2013

Update regarding SSL

Hi all,

A very big thanks for your patience in our security issue.

It took a while but at last we have a resolution. It seemed something went wrong with the domain. As we changed a few settings to point our name servers to a new location, the SSL certificate had got a tad confused.

We have a new one placed on order for us and this will be installed hopefully by Christmas.

Once again, please be assured that we do nothing with your details unless you or law enforcement agencies ask us to. We only will when we have to.

We don't use your details for anything any way but the certificate is just our way of proving that we are adamant about protecting your details and trust.

Thank you again.

Kind Regards
David JP Bailey
SparkGate Corporation CEO
SparkGate Hosting CEO

d.bailey@sparkgate.co.uk
Talkpoint.sparkgate.co.uk
Www.sparkgate.co.uk
Www.Facebook.com/sparkgate
Www.Twitter.com/sparkgatehost

Saturday 14 December 2013

Security Update

Good evening bloggers.

I thought I would blog about something that has recently come to our attention from one of our customers.

It was bought to our attention earlier today that there was an issue with SparkGate SSL connection.

What is SSL?
SSL or Secure Sockets Layer is related to all of your personal information sent from your computer to our servers via our website. It is the latest technology that establishes an encrypted (protected) connection between you and us. It was designed to protect you, the customer who we at SparkGate are adamant about protecting. When you send protected information including your bank card or credit card details and addresses, you put your full trust into us. As we fully respect. SSL protects you from unwanted visitors viewing your details.

We were I formed earlier today that SparkGates website (www.sparkgate.co.uk) has stopped displaying the SSL certificate issued by Verisign.

What you need to know
We at SparkGate take your security very seriously. Any personal details you transmit to us via our website are not viewed by staff unless under circumstances where we must use them in cooperation with Law enforcement. Your personal details are stored on a secured database protected by the latest security that we have personally invested in aswell as standard security feautures installed from WHMCS (our billing provider).

We will be contacting Verisign tomorrow as a priority to resolve what has happened, we intend to have our Verified status reinstated by Monday.

Thank you
We would like to thank you for your cooperation in this matter and understanding the importance and seriousness of this. We want you, the customer to feel secured and we respect your trust in us. Believe me, our every bit of trust is in you.

I will leave you with this and update you with more info.

Sleep tight Sparks!

Regards
David JP Bailey
CEO SparkGate Corporation
CEO SparkGate Hosting

Www.sparkgate.co.uk
Contact@sparkgate.co.uk

Wednesday 11 December 2013

End of an Era, Well Kinda

Good Evening Bloggers,

As you read from the title, today's post isn't a good one. Kind of.

As you know SparkGate had invested in our modernisation and becoming a company that is up to date. SparkGate Fibre was a revolution for us as it gave us a whole new perspective to focus on so we could provide you with even more services. It was a new born for us. We birthed it, raised it invested alot of time and money into it. Sadly, SparkGate Fibre has now grown up. Although still in young days, it's time to say farewell as we see Fibre depart from the SparkGate Brand.

But....

Yes, a but. A very big one aswell. (We are not talking about what you are probably now thinking).

It'snot going to end there. The clue is in the last sentence of the above paragraph. I'm not going to tell you everything. That would ruin things. All I will say is something interesting is coming.

I'll finish this short update on a goodbye.

We say farewell to SparkGate Fibre.

Thanks again for the read, stay tuned.

David JP Bailey
SparkGate Corporation CEO
SparkGate Hosting CEO
www.sparkgate.co.uk
Facebook.com/sparkgate
Twitter.com/sparkgatehost

Join Our Revolutionary TalkPoint at:
talkpoint.sparkgate.co.uk